Notes from the Tuqlas team
Engineering write-ups, product updates, and the occasional behind-the-scenes look at how we're building Tuqlas.
For Filipino businesses·#filipino#tagalog#multilingualPwede mag-Tagalog — a chat that meets Filipinos halfway
Filipinos don't talk like search engines. We code-switch, abbreviate, and mix two languages in one sentence. Tuqlas is built to understand that — so your visitors don't have to translate themselves first.
Read post
The opportunity·#after-hours#small-business#opportunityMost of your visitors aren't there during business hours
The traffic to most small business websites peaks in evenings and on weekends — exactly when nobody's there to reply. Here's what that costs, and how to stop the leak without working through the night.
Read post
How to·#how-to#knowledge-base#setupWhat to put in your chatbot's knowledge base (and what to skip)
The quality of your chatbot is almost entirely the quality of what you feed it. Here's a practical guide to choosing the right content — what works, what hurts, and the order to add it in.
Read post
For service businesses·#real-estate#consultants#agenciesFor agents, agencies, and anyone who books work in calls
If you make a living by getting on calls with qualified prospects, the worst leak in your funnel is the visitor who left before anyone could talk to them. Tuqlas plugs that leak.
Read post
For online stores·#ecommerce#small-business#conversionHow online stores use Tuqlas to turn product questions into sales
Shoppers ask about sizes, stock, shipping, and returns at all hours. The ones who don't get an answer don't come back. Here's how a Tuqlas chatbot keeps them moving toward checkout.
Read post
Our philosophy·#product#philosophy#valueWhat actually makes a chatbot useful
Most chatbots are annoying because they pretend, stall, and waste your visitor's time. Here are the design choices we made to build one that does the opposite.
Read post
For creators·#creators#freelancers#solo-foundersBuilt for creators, freelancers, and solo founders
If you're a one-person operation, your time is the bottleneck. Tuqlas handles the questions you've already answered a hundred times — so you can spend your hours on the work only you can do.
Read post
For small businesses·#small-business#customer-support#lead-captureHow small businesses use Tuqlas to never miss a customer
Your shop closes. Your bot doesn't. Here's what changes when a small business has a chat that's always on, always answering, and always passing the warm leads back to a real human.
Read post
Behind the scenes·#kiro#aws#behind-the-scenesBuilt with Kiro, shipped on AWS
Two partners helped us get Tuqlas off the ground and keep it running smoothly: Kiro for how we build, AWS for how we ship. Here's what made the difference.
Read post