If you run a small business, you already know the math: every customer who reaches out and doesn't get a reply within a few minutes is probably gone. They've moved on, they've asked a competitor, or they've quietly decided it wasn't urgent after all.
The problem isn't that you don't care — it's that you're one person (or a small team) with a thousand other things to do. You can't sit on the website chat all day. Tuqlas was built to fix exactly this.
Always-on, without burning out your team
A Tuqlas chatbot lives on your site and answers the questions visitors actually ask — store hours, services, pricing, location, what's in stock, how to book. It's there at 11 PM. It's there on weekends. It's there during the holiday rush when your inbox is on fire.
Nothing changes about how you operate. The bot just covers the conversations that would otherwise be lost.
It answers from your knowledge, not from thin air
The best part is that you train it on your own materials — your service list, your FAQ, your shipping policy, the things you've already written down somewhere. The bot's answers come from your content, in your voice. It doesn't make things up about your business.
- Upload a PDF of your product catalog
- Paste in your FAQ
- Point it at your existing about page
That's the whole setup. From there, every answer is grounded in what you've told it.
When it's a real lead, you'll know
The people who actually want to buy something usually tell you. They ask for a quote, they want a callback, they leave an email. Tuqlas notices those signals and captures the lead automatically — name, email, phone, whatever they shared.
You wake up to a list of people who raised their hand. Not 80 small-talk transcripts to dig through, just the leads that matter.
What changes after you set it up
Most businesses tell us the same thing within a few weeks:
- Fewer messages slip through the cracks
- More qualified leads from after-hours visits
- Less time spent answering the same question fifty times
- Customers seem more confident about reaching out at all, because they know they'll get a quick reply
It's not magic. It's just a small piece of your operation that's quietly working when you can't be.
Try Tuqlas free on your site — sign up here. No credit card, no commitment.