If you sell online, you already know the rhythm. A shopper lands on a product page, gets interested, has one small question — and if they can't get a quick answer, they're gone. They don't come back.
The questions are almost always the same. Tuqlas covers them automatically, in your store's voice, around the clock.
The questions every store gets, every day
Most of what your support inbox handles is the same handful of things:
- Do you have this in my size?
- Is this in stock right now?
- How long will shipping take to my city?
- What's your return policy?
- Does this come in a different color?
- Will it fit a 10-year-old?
These aren't deep customer-care moments. They're the small frictions between a curious visitor and a paid order. Your bot can handle every one of them in seconds, without you ever opening a chat window.
Trained on your actual catalog and policies
The bot learns from what you've already got — your product descriptions, your size chart, your shipping page, your FAQ, your returns policy. You upload them once. From there, every answer is grounded in your real information.
No guesses. No "you should email us about that." Just the actual answer your customer needed.
The conversion difference between "answer in five seconds" and "answer tomorrow morning" is the difference between a sale and a cart that quietly empties itself overnight.
When the visitor is serious, you find out
The bot recognizes when a question turns into something bigger — a custom order, a wholesale inquiry, a complaint that needs a human. It collects the contact info, marks it as a real lead, and surfaces it in your dashboard so you can follow up personally.
You stay focused on the store, not the inbox
The whole point is to put your time back where it matters — picking products, packing orders, growing the brand. Not retyping shipping rates into DMs all day.
Tuqlas handles the volume so you can handle the work that grew the store in the first place.
Add Tuqlas to your storefront in a few minutes — start free. Works on Shopify, WordPress, Webflow, custom HTML, and more.